> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plantpredict.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Activate / Deactivate User Accounts

> How Company Administrators can activate and deactivate user accounts

<Warning>
  **Important:** Only **Pending** PlantPredict user accounts can be deleted. Any user account that has ever been activated can only be deactivated—not deleted.
</Warning>

***

## How to Deactivate a User

Deactivating a user requires Company Admin privileges. If you are not a Company Admin, contact your company admin or reach out to [support@plantpredict.com](mailto:support@plantpredict.com) to request admin access.

<Steps>
  <Step title="Open the Manage Account Screen">
    Click your name in the lower left corner of PlantPredict to open the account menu, then select **Manage Account** to access the [Company Settings](/user-guide/ui/company-settings) screen.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/nxJCt4dsGdYZyquI/images/kb-user-accounts-manage-account.png?fit=max&auto=format&n=nxJCt4dsGdYZyquI&q=85&s=b3d9f193917126c2188eda91e105dd05" alt="Manage Account in the account menu" width="322" height="571" data-path="images/kb-user-accounts-manage-account.png" />
    </Frame>
  </Step>

  <Step title="Select the User">
    You'll be shown a list of users, click the name of the user you want to deactivate.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/nxJCt4dsGdYZyquI/images/kb-user-accounts-user-name.png?fit=max&auto=format&n=nxJCt4dsGdYZyquI&q=85&s=10f6c347f39acea05ed84980d63e3c85" alt="Click user name" width="1806" height="213" data-path="images/kb-user-accounts-user-name.png" />
    </Frame>
  </Step>

  <Step title="Open Edit Profile">
    Click the **Administration** button in the upper right corner of the user's page, then select **Edit profile**.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/nxJCt4dsGdYZyquI/images/kb-user-accounts-edit-profile.png?fit=max&auto=format&n=nxJCt4dsGdYZyquI&q=85&s=dad06f41c890f12db12781d72f8c4b00" alt="Edit profile in the Administration menu" width="1848" height="385" data-path="images/kb-user-accounts-edit-profile.png" />
    </Frame>
  </Step>

  <Step title="Set Account Status to Disabled">
    In the profile form, change the **Account Status** dropdown to **Disabled**.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/nxJCt4dsGdYZyquI/images/kb-user-accounts-status-disabled.png?fit=max&auto=format&n=nxJCt4dsGdYZyquI&q=85&s=91dd8ace91e34c5955a3aefebdb6b0b9" alt="Set status to Disabled" width="1840" height="481" data-path="images/kb-user-accounts-status-disabled.png" />
    </Frame>
  </Step>

  <Step title="Save Changes">
    Click **Save Changes** for the deactivation to take effect. All fields on the form are required, so make sure each one is filled in before saving.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/nxJCt4dsGdYZyquI/images/kb-user-accounts-save-changes.png?fit=max&auto=format&n=nxJCt4dsGdYZyquI&q=85&s=3b8e82a6b61f2871ee592f12da7d0cb4" alt="Save Changes button" width="1855" height="499" data-path="images/kb-user-accounts-save-changes.png" />
    </Frame>
  </Step>
</Steps>

***

## How to Reactivate a User

Follow the same steps as above, but set the **Account Status** to **Active** instead of Disabled.

***

## License Considerations

<Note>
  Only **Active** and **Pending** users count against your user license allocation. You can deactivate a user to free up a seat, which can then be assigned to another user.
</Note>


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